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We'd love to hear from you

Whether it's a question about your order, a partnership, or simply to say hello — we're here.

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When will my order ship?

Can I change or cancel my order?

How does the subscription work?

Do you ship internationally?

What is your return policy?

We typically respond within one business day.

For Businesses

Interested in serving Nib & Ro Coffee in your café, restaurant, or workplace? We partner with businesses who share our commitment to quality.

For Gifting

Looking for a thoughtful corporate gift or a bespoke set for a special occasion? We'd love to help you create something memorable.

Every message is read personally. We look forward to hearing from you.